Information for Patients

Complimentary Wi-Fi is provided for your convenience. Please note there is no facility provided for the care of children.

Our nurse specialist will meet you and explain what will be happening. She will explain all the benefits of the treatment and possible side effects. Your vital signs will be recorded – heart rate, blood pressure, oxygen saturations. The Nurse will ask you about past medical history, medications you are on, and if you have any medication allergies.

Please come to your appointment well hydrated

Intravenous therapy involves the administration of medication through a needle or cannula. The cannula is usually inserted into a vein in your hand or arm and is then connected to a sterile bag that contains the fluid or medication to be infused.

During your infusion, our staff will measure and record your vital signs, such as blood pressure, heart rate, and oxygen saturation.

Please ensure you have eaten & are adequately hydrated prior to your appointment. Doing this makes IV cannulation easier and more comfortable.

** If you suffer from a heart or kidney condition, please ask your doctor the appropriate amount of hydration (fluid intake) you should have prior to the infusion.

Most infusions take from 30 minutes up to an hour, depending on the medication or volume of fluid to be given. If you are having antibiotics or an iron infusion you may be required to remain for a short period of observation following their dose to monitor for the unlikely possibility of a reaction.

Please wear loose fitting clothing to your appointment so your sleeve can be pushed well above the elbow to allow insertion of the intravenous (IV) cannula, and so you are comfortable sitting for the required time.

Bring a jacket or a scarf in case you get cold during the infusion

Payment is required on the day of treatment. We accept credit cards (Visa and Mastercard, EFTPOS) and cash

For the purpose of administering intravenous (IV) fluids, or medications, directly into the blood circulation, an IV cannula is inserted into a vein. At The Infusion Clinic, the IV cannula will be inserted by a trained nurse.

To ensure a safe infusion a large vein is selected, usually in the forearm. A tourniquet is applied, then a small plastic tube (cannula) is inserted into the vein via a needle. Once the cannula is inserted the needle is removed, leaving the soft cannula in the vein for administration of the medication and/or IV fluid. The tourniquet is removed, and a dressing applied to secure the cannula.
Discomfort should be minimal and disappears soon after the needle is removed from the cannula.

The medication and/or IV fluid is then attached to the cannula for administration into the vein.

Following completion of the infusion the cannula is painlessly removed and pressure is applied to the site to stop any bleeding

Bruising and irritation may occur at the cannula site for several days following the infusion. There is a small risk of infection with any medical procedure, please monitor the cannula site over the next 7 days for redness or pain. Should either occur you should see your doctor for further assessment and any required treatment.

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